It is your responsibility to make sure all of your items arrive with the shipment at the time of delivery. If there are items missing, you MUST inform the driver and notate the missing articles on the inventory sheet. If you do not notice an item is missing until after delivery is completed it is important that you notify the mover as soon as possible. The mover will place a trace to attempt to locate the item (some movers will require you to file a damage claim in order to start a trace). If the item is not found, you may put in a claim for recovery. However, if the loss was not notated on the inventory at delivery it is highly unlikely that the mover will accept liability.
IMPORTANT: Because of the limit of mover liability on self packed boxes and high value items that are not declared prior to loading, it is unlikely that the movers will settle a claim for loss of these items.